What is Business Coaching?

Business Coaching is usually on a one-on-one basis. Management identifies key people or person who they would like a Coach to work with in order to maximise their potential. They could be newly promoted, or identified for promotion, or have moved divisions or not performing as the company would like. Coaching is also particularly effective when companies have merged or there is new Management or Team. Business coaching may be as a result of mediation. The Coach and Management identify what it is that they would like as an outcome. The Coach meets with the person for a finite number of sessions in order to discuss the company’s goals, the person’s goals and to guide the person to reach the set goals. Extra support can be provided via visits, e mails, BBM, phone calls or Whatsapp.

Any personal issues raised in a session would be addressed but are classed as confidential, e.g. issues with divorce or home life.

The advantages of coaching are

• The Staff member feels valued by and connected to Management
• The Staff member is able to talk to an outside person and receive assistance. Often people would just like someone to listen and ultimately guide them.
• The Staff member is able to achieve the set out goals and feels a sense of accomplishment
• Management motivates a key Staff member resulting in a happier person who is then better able to deliver what management requires. Morale, motivation and productivity are therefore enhanced.

Similarly, coaching is also very beneficial for Executives. It is not easy at the top and Executives also need someone to listen and guide.

Companies recognise that the happier their employees are, the greater the productivity. Happy people spend less time on sick leave and also work an equivalent of a four-day week compared to their unhappier colleagues who only work an equivalent two-day week. As part of coaching, I run various workshops and give different talks based on the client’s needs.

My background is in the Medical Device industry where I spent 22 years working with people. I totally understand that people dynamics can make or break a division and company. In addition I also have an MBA with distinctions in Managing People and Organisations and Corporate Strategy. My mediation and coaching experience are able to reinforce each other.